Sorry, that purchase code doesn't seem to be valid

I couldn’t open a ticked with purchase code. What is happening?

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Can you explain what you mean?

Sounds like an issue i had with ticksy, the admin will need to logon to ticksy and reconnect to envato.

Thanks, now I’m trying to contact with my old support ticket for this problem.

I’m having same issue using https://deliciousthemes.ticksy.com/submit/ for my theme https://themeforest.net/item/patti-parallax-one-page-wordpress-theme/7068682

Hello all,
I found this Thread with Google and I have the same Problem with:
https://entiri.ticksy.com/submit/
Error: https://entiri.ticksy.com/submit/#10426
I copied the Purchased-Code.
Theme: https://themeforest.net/item/wedding-vow-responsive-wordpress-theme/4779051?_ga=1.171148072.966947039.1483621518

What can I do?

Thanks a lot, regards Swamp