I just apply for a refund, why lock my account? Please explain why!
write here 
I certainly know that click there, then click request a refund, jump to the home page, and why?
If it is because I apply for a refund, seal my account, then I will refund all! . . You lead me to buy the goods can not be downloaded to use!
I need a help to figure out why my account on envato.com was locked out. I just asked if I can request for a refund? I hope you will contact to me and we will resolve this problem soon. Thank you.