Something went worng ( i cant access my account)

[maaakxm]

I just subscribed a few seconds ago
But the account is disabled, I don’t know why

The money was refunded to me

An email was received stating that the subscription had expired

My account : maaakmd

Support dose not responding

[unlockdesign]

@maaakxm

An email was received stating that the subscription had expired

Hi,

Get in touch with envato elements customer center they would like to assist you.

Thanks!

[maaakxm]

I didn’t get any help yet😔

Does this problem happen to everyone?
or just me??

[mgscoder]

@maaakxm

I didn’t get any help yet😔

Please keep patience and give them time to get back to you. Weekend now but hope they will reply you as quickly they can. Thanks

[maaakxm]

So far no one has helped me

I did not get any support

I don’t know why no one cares