Somebody please help with KLEO

I have been working through a purchased version of the KLEO template purchased on Theme Forest. We have tried installing and uninstalling, adjusting and reading article after article… the ease of support from Envato and the developer are fairly non-existent.

Nothing is working correctly. We have tried all of the tricks, deactivating plugins and reactivating one by one, uninstalling and reinstalling. Checked PHP versions…

“The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

I am at my wits end and i cannot get a response fro Envato or the developer.

Something is wrong with our WP Bakery Plugin that was bundled, or with Buddypress but we can no longer access the WP admin and the WP Bakery is not showing in the plugins folder.

Hi,

You can get in touch with your purchase item author @SeventhQueen

hope they will help you out from your issue.

Thanks!

Hi, please open a ticket on our dedicated site for any technical questions and our dedicated team will gladly help: https://my.seventhqueen.com/dashboard

Thank you

1 Like

Your support site is broken.

We are getting all sorts of errors, mostly “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

I really need help with this but there is no way to properly contact you.

Please advise.

Hello, please make sure you are using our new site: https://my.seventhqueen.com/dashboard

What link are you accessing?