some templates are not loading

i purchased the theme from your site but when i followed the steps given in the installation document
it says Notice: Error: Could not load template in catalog/view/theme/default/template/common/footertop.tpl! .

Really appreciate your help on this matter

Contact the theme author who will be best paced to help you.

On the item page, above the main image, is a tab labelled “support” with instructions.