SOHO fullscreen-photo-video-wordpress-theme - Not allowing an update with zip file

Envato Customers Web and Code
,
1

Hello
I have tried to update the latest SOHO Theme and I am simply getting the zip
file unpacking then getting the message.

Unpacking the package…
Installing the theme…

The package could not be installed. The PHP version on your server is 7.4.33, however the uploaded theme requires 8.0.

Theme installation failed.

I have been in touch with the envato support team who are always helpful.
On this occasion they suggested that I contact The Author or as I am…posting here.
Is there an author reading this that may be able to instruct me as to get over this updating obstacle?
Thanking you
Anastasia

2

Based on that message your hosting PHP is out of date.

You need to speak to your hosting provider about how to upgrade the version of PHP being used.

1 Like
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Thank you very much for your prompt response.
I will give them a call and speak to them about it.

4

Just an update on the PHP issue. After waiting for some time to get through to my Domain provider.
I managed to get onto my Cpanel, then under Software, clicked MultiPHP Manager and updated it myself. All good. Thanks