Soft Rejection: Wrong format

Hey Envato Authors! I’m now starting out as an author myself and I’m trying to get my first few sound effects approved. However, the reviewer is telling me that the .WAV is in the wrong format and should be 16bit stereo 44.1kHz. Except that it is, and it even says so on the item page. Am I missing something?

Thank you!

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hi, what format are your files in right now?

Yeah, I don’t know where I messed up, but they were in 48kHz and not 44.1. Even Envato was showing as 44.1. Thanks anyway!

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