Soft rejected for screenshot.

My script has received soft rejection for screenshot saying

“- Please make sure your screenshot’s resolution is complying with the following standards, we’ve detected incorrect resolutions in some of the images (these images are shown to the customers after clicking the ‘screenshots’ button below the main preview image). Portrait: from 700px to 900px high. Landscape: a minimum resolution of 1280px x 720px (width x height) and an aspect ratio of 16:9 is required.”


I have used around 10 images like the same template for screenshots.I made the resolution to be 1024 x 770. I have found the resolution from this script’s screenshot: MasterStudy LMS Mobile App - Flutter iOS & Android by StylemixThemes . Can’t understand why mine is rejected. Hope using phone frames, text and designs for screenshots is not any issue. What exactly should I change the resolution to be? Should it be 1280px x 720px , which would just be a litter larger than my current. using frames, designs and texts aren’t problem, are they?

Hi,

All you need to do is to read the instructions:

“Landscape: a minimum resolution of 1280px x 720px”

If there is a minimum resolution - anything bellow that will be rejected - simple like that.

In the instruction from the reviewer there is nothing about frames, designs, text, etc… only he has point you on incorrect resolution - just follow the instructions.