Soft or Hard?

Hi, 10 days ago i uploaded PSD template for Themeforest. Yesterday a got e-mail with “Daily proofing digest email 12th December 2015” title and 3docean skin. Main text about soft reject but subtex contains ‘hard rejected’ words. I can’t understand what is mean? Need yours help!
“Hidden items” is empty:/


Sorry to say. It’s hard rejected.

@inditheme Thanx for answer! Will work harder :slight_smile: