I like the designs but the loading speed is unbelievable. Im planning to get a refund and get a new one. What you guys suggest? I did some trouble shooting.
So I bought a theme that is so so so slows to load and Its really heavy. Is it good for a refund and get a new one?
Without seeing the website in action and knowing which theme, it is hard to make recommendations.
Just bear in mind that the theme must be broken to warrant a refund, and there are a lot of reasons why a website may be slow which granted could be down to the theme but it could also be due to optimisation, setup, hosting and many other causes
Yes I understand it. Is it possible to share a link here without breaking any rules?
In this scenario yes - it’s only links to competiting marketpalces or inappropriate cotnent that we ask not to be shared
Hello, Envato declined or the seller declined the refund, consider it a loss. Bought already a new one and I am so happy with it. Ill just move on instead of trying to get the refund. Have a great day