smtp; 550 A URL in this email (themeforest . ne) is listed on https://spamrl.com

Envato Customers Web and Code
1

themeforest.net listed on https://spamrl.com and therefore my domain email is blocked!?

Diagnostic-Code: smtp; 550 A URL in this email (themeforest . ne) is listed on https://spamrl.com/. Please resolve and retry
Last-Attempt-Date: Sat, 07 Apr 2018 03:10:27 -0700 (PDT)

Solution?

2

Hello @on7fd,

I am not seeing themeforest as blacklisted here:
https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3Athemeforest.net&run=toolpage

Could you please check also with your domain&hosting provider that they are not blacklisting themeforest&Envato somehow?

Also, if you are using cPanel on your web hosting server and if you have and use Spam Assassin it is a useful idea to add there themeforest as “whitelist_from”

All the best!

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