slider revolution not reload support

Hi.
I paid for the renewal of the slider revolution support and it does not update me in my account, I cannot generate a ticket in the support. Can you help me with this?

Contact with your purchase item author @themepunch hope they will helped!

Hi @gn360,

Thanks for your message. Please drop us an email at help@themepunch.support and we’ll assist you further with this.

Thanks!
KC
ThemePunch