slider revolution issue

I have purchased a theme which is Archi - Interior Design & Architecture WordPress Theme. I’m facing some issues in slider revolution. The fonts are getting cut off while I view it on my mobile. I can’t even upload an image in BG some time it appears and suddenly it disappears.
Untitled

Hi,

You can get help from your purchase item author @OceanThemes right here as a comments

Thanks!

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Hi @melwyndsa,

Thanks for using Slider Revolution. I’ve taken a look at the screenshot and it looks like you’ve fully not utilized the available responsive options from within the plugin. Kindly go through the responsive setup instructions here https://www.themepunch.com/slider-revolution/responsive-setup/ and also the video here https://www.youtube.com/watch?v=IPaUF8UEdz8 that explains how responsive works in this new version. If you require further assistance, contact your theme author first as explained by unlockdesign above.

If you require direct support from us “ThemePunch” and you’ve theme bundled version of the plugin, purchase a copy of the plugin here https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 and the license key you receive will allow you to open a support ticket in our support center where we can help you further with this and also, you’ll receive the additional benefits listed here: https://revolution.themepunch.com/direct-customer-benefits/

Thanks!

KC
ThemePunch

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