Slider Revolution Before & After Sider Quit - Wants Second Purchase Code

Hi, I’m not sure if I am in the right place, but I purchased Slider Revolution 11 months ago so my tech support has run out with them. Anyhow, recently we noticed that our Before & After sliders (a Slider Revolution addon) stopped working. When I drilled down in Slider Revolution to the addon it had a red ACTION NEEDED box on it and wanted me to register it. I pasted in my purchase code and hit the register button and it says that the code is already registered. Of course it is! To this very instance of Slider Revolution. It didn’t mention being a time-limited license, only the tech support was supposed to be limited. What should I do? Or do I have to keep paying $30 every 6 months to keep it working?

Thanks!

If you already purchsed the plugin then no you don’t need to pay again because your license will be valid for life time. each purchase code will be valid for only one single end product.

You can check the folowing:
Reuse Purchase Code on New Site:
https://www.themepunch.com/faq/reuse-purchase-code-on-new-site/

Purchase Code Deactivation:
https://www.themepunch.com/purchase-code-deactivation/

If that doesn’t help, Contact your purchased plugin Author Contact Author and let them know. Plugin Author will be happy to assist you.

Thanks

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Hi and thanks for the quick reply!

My understanding is that the single specified use is my company’s website. When you say “complete the end product” I’m not sure what you mean because most sites continue to change and add content over time.

We launched our site while the subscription was active, and in fact I thought the license was perpetual and just the tech support was limited to six months. There was no mention on a time limit on the license itself. In fact, the button I clicked said “Buy for $29” not “Rent for 6 months for $29”

Am I way off base?

Thanks!

Hi,

You can follow @mgscoder posted link :I thought you download slider revolution from envato elements!
Reuse Purchase Code on New Site:
https://www.themepunch.com/faq/reuse-purchase-code-on-new-site/

Purchase Code Deactivation:
https://www.themepunch.com/purchase-code-deactivation/

item author will help you to solved your issue.
I’m tagging that item author @ThemePunch-KC @themepunch

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Thank you! Thank you! Thank you!

I’m not sure how it might have become unregistered, but I filled out the deactivation form your provided the link to, then reactivated the plugin and my site is working again!

I had been searching for solutions much of the day.

You are the best!

1 Like