Slider Revolution 6 purchase code locked

My Slider Revolution purchase code is locked. I registered the plugin in one of my trial domain where I draft my projects. Then I deregistered it when my client was able to provide me the domain to transfer it to. Now when I registered the purchase code in the official domain, then an error prompts that I my purchase code is locked. My support is expired but I am happy with it not having the support because it’s good. Now, themepunch in unreachable unless you have purchased an extended support. Now, I am trapped outside. Any advise?

Hi

You can try deactivating your purchase code manually here: https://www.themepunch.com/purchase-code-deactivation/

Reuse Purchase Code on New Site:
https://www.themepunch.com/faq/reuse-purchase-code-on-new-site/

If that doesn’t work, Contact your purchased plugin Author Contact Author and let them know. Plugin Author will be happy to assist you.

Thanks

1 Like

Hello,
I did that… it acknowledged that it was deregistered or forced deregistered, However, everytime I enter it on the wordpress. it says the same, purchase code locked, please contact Themepunch. It’s like its forcing me to buy or spend money for support.

hope @ThemePunch-KC will assist you soon. they are active in forum to get in touch with customer query. Thanks

Hi @erwinpunto,

Thanks for using Slider Revolution and I’m sorry to hear about the activation issues. Kindly drop us an email at help@themepunch.support and we’ll check this out for you asap!

Thanks!

KC
ThemePunch

1 Like

Exactly the same problem with me and it’s really frustrating(so much time wasted).

Hi @bishusal,

Thanks for your reply. Kindly drop us an email at help@themepunch.support for further assistance. Keep in mind that one purchase code can only be used on a single domain as explained here https://www.themepunch.com/faq/licensing-information/

Thanks!

KC
ThemePunch

I’m having the same issue and sent an email.

I Have a same problem with trial site :frowning: