My license was installed using a temporary staging site URL name during development. Once ready to launch, the site URL domain was changed to a purchased/hosted domain. But the Slider Revolution plug-in was NOT disabled or deactivated prior to the domain name change. Now the site has launched and I’m unable to use the license. I cannot change the website back to a non-existent staging name that is no longer used to de-activate. And there is no way to reach support. How can I use my license now?
thanks so much for using our plugin!
You can use this webform to force a reset:
Just for info: In case you did not know (please ignore if you do know already;)): You will need a single regular license purchase code for every single installation to keep legal and updated. Thanks!
In case of any issues during the process please do not hesitate to raise a ticket over at https://themepunch.support , thanks!
Dirk @ ThemePunch