Shthemes Not good support

We just want to write in the forum that two months ago we bought the theme McGuill, from the author ShThemes. This theme has a bug in the code, it can not be seen correctly on all screens.

We wish from here, this forum to warn the community of two things: On the one hand the problem still exists, and the second part much more serious, after repeatedly requesting assistance to the author of the theme instead of solving the problem we were left on hold for almost a month with the reply that this was additional development and finally said they had given us too much support.

Dear users, injustices should always be denounced. Finally we have fixed the problem ourselves with a programmer for $195.