setup theme site prestashop 1.6

Hi
The template of my website I can not to configure revolutionslider. Please help me.
Thanks
Tommaso

You should better contact the author for free support. If you’re looking for paid support, let me know so I can provide contact information

I paid last Friday $ 50.00 for the support, but I can not open a ticket. I’d like to know what can do for configure my venedor template.
Thank you
Tommaso

Did you order any service from Studio?

No. It is for my website http://limoncellovillani.com.

It’s more likely the theme price and for some issues but theme installation is not included. If you’re interested in, you can purchase one of my installation service from Studio