Hi,
we had a server crash…
Now the license is in the “old” site? The old site is not accesible…
What can i do? Can i refresh the license…
Thank you
Tim
Hi @timbent26,
If you don’t have access of old website where the license registered/activated then you have to contact the author and request them to unregister/deactivate the license from the old domain/website.
contact the Author and let them know How to Contact your purchased Item Author, the author will be happy to assist you within their scope.
Thanks