Server Crash - refresh License?


we had a server crash…

Now the license is in the “old” site? The old site is not accesible…

What can i do? Can i refresh the license…

Thank you

Hi @timbent26,

If you don’t have access of old website where the license registered/activated then you have to contact the author and request them to unregister/deactivate the license from the old domain/website.

contact the Author and let them know How to Contact your purchased Item Author, the author will be happy to assist you within their scope.