I updated my wordpress site (mousepadheroes.com) and the update completely borked my site settings and layouts. Is this normal? I tried rolling back to no avail. Would the update have overwritten my template settings?
Welcome to the forums! It depends on the nature of update, but usually your settings shouldn’t be reverted to default state. Since “Ruby” is a free theme, you should find out who created it and contact the person about this issue.
Thanks for the info. The Ruby theme I’m using was actually a purchased theme ($44 USD) so does that matter in terms of where I look for support?
If it was purchased here, on ThemeForest, here’s how to contact theme author:
Thanks again… I looked in the comments and found that apparently someone has duped this template somehow. The update shows up in the Wordpress dashboard but it’s not a version by the actual author. (comments link below) I reinstalled the correct theme and seem to be back to normal.
Oh, thanks for letting us know then Hopefully there won’t be any more problems with the theme. Happy blogging!