rtthemes-19 javascript/css error

Envato Customers Web and Code
1

Hi There,

I am a Developer and using rttheme-19 demo-8.

Everything is fine in this theme but when I try to speed up the website it causes javascript & CSS blocking errors. It is mostly occurs when we used external files. Can you please ensure me that you were not used any direct linking scripts (JS/CSS) in your theme because I had not used any of the external links after that also it occurs error.

Can you please help me out from this.

Thank you in advance.!
Priyanka

2

Hi @OdhranH7,

Welcome to the forums! Have you tried to reach out to @stmcan, the author of RT-Theme 19? If not, please use following link:

Thanks,
Luca

3

Should I need to contact support from here- https://support-rt.com/?

Thanks
Priyanka

4

I’m sorry, I provided you with incorrect address before.

Yes, you should use this link:
https://support-rt.com/

Thanks,
Luca

5

I had posted here but is it relevant page?

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Regards
Priyanka

6

Seems like it, at least this is the page that you’re being redirected to from the original ThemeForest theme support section:

Thanks,
Luca