So having taken over a website that was using the RT Theme 17, which had so many bugs, you would need to bring in an exterminator !!
I bought the license and installed the new updated version, yet having tried to get any support from these guys, having created an account and provided my license code … not only has my support login not been verified as " never received an email from them " about account verification… I have now sent them 2 messages via their contact us button over the last 12hrs and guess what … “nothing”.
90 quid down the drain. cheers RT Theme guys, !!