Reverse subscription fee

Hey,

I thought I had cancelled my Envato subscription last month, since my billing account was low on funds, but just realised that it wasn’t cancelled, so I got charged again. I only found out once my bank account went into overdraft. Is there a way to reverse that transaction? I haven’t downloaded anything lately.

Thanks

Hi,

Open a Envato Elements Help Ticket they would like to assist you with an official answer.

Thanks!