reset my purchase code -- BACOLA

Envato Customers Purchases and Subscriptions
1

Hello,
I had purchased Bacola theme
im trying to reset my purchase code. but I don’t know how to do it.
when I tried to create a support ticket it says the support expired and I need to renew.
i don’t need any support. i only need my purchase code!
what shall I do?

thank you
Tawfiq

2

Hi,

Contact with your purchase item author @KlbTheme hope they will helped!

Thanks!

3

Thank you for your reply.
How i can do that?
When i try to submit the support ticket it says support expired and i need to renew.

4

no one replied at @KlbTheme
i had sent 4 emails with no reply

5

We are sorry for the issue you have. We couldn’t see any message from you. You can contact us through the following contact form;

Contact Us

Best Regards.

1 Like
6

Hello i had sent an email again
please check

7

We replied the email. If you need further assistance please let us know.