I’m here to request a refund for the upgrade package I purchased through IntenseWP" codecanyon-19727042-wp-landing-pages-pro. I cannot find where a Customer can request a refund for an item purchased from one of your authors.
Huzaifa and I have been trying for 3 months to get the upgrade package to work inside wordpress. For whatever reason, even though I’ve done everything requested, the upgrade will still not work. He has given me approval to request a refund. How do I do that? Please see the C/P email from him below.
Quite frankly, this has been three months of run around, gaslighting and doublespeak from Huzaifa. I can provide the email chain for your review if you would like. If at all possible, I think it would be a good idea for you quality care department to take a look at this landing page template upgrade and tell me if it’s actually a working plug in or not. If you would like to take a look at it, I’ll be happy to forward the zip file to you.
Thanks for your help!