Dear Envato Support Team,
I hope this message finds you well. I am writing to request a refund for a recent purchase made on 04.10.2024 purchase date Order ID:21955531
from ThemeForest. Unfortunately, I mistakenly purchased the wrong product and realized it shortly after completing the transaction.
Reason for Request:
- Incorrect Purchase: I intended to purchase a different product but accidentally selected the wrong one. This was an honest mistake, and I have not used or downloaded the files associated with the purchase.
- Time Limit: I am still within the 30-day time frame for refund requests, as indicated in your refund policy.
I kindly request your assistance in processing this refund so that I can use the funds to acquire the correct product that fits my needs. Thank you for your understanding, and I appreciate your help in this matter.
Best regards,