Reply button disappeared


#1

I don’t see reply button on comments and I can’t reply. I have Win 7 and Chrome.

Where is the problem ?


#2

Hi Tany, are you still having trouble with the reply button? Please let us know if the problem persists.


#3

Here is the same problem - reply button under Item Comments section isn’t there and I also don’t see the “flag” button here in forum (only the square).


#4

Can you please provide a screenshot of both issues? On my end, the reply button in Item Comments and the forum flag button are both visible and functional. Have you tried restarting and/or using a different browser?


#5
Dzinc said

Can you please provide a screenshot of both issues? On my end, the reply button in Item Comments and the forum flag button are both visible and functional. Have you tried restarting and/or using a different browser?

Just try in Firefox and it’s normal, but in Chrome the problem is still there. Clicking to reply in the box and the reply button doesn’t appear.


#6

Also in Chrome ( in Firefox it’s ok ) on item details page I can’t see Facebook and Google+ button, Twitter has no button too but name only stays.


#7

Tany, all is fine here. Chrome is up-to-date and all mentioned buttons are functional.

Is your Chrome updated?

Try clearing the cache and/or restarting your browser again. If the problem persists, please contact support and see if they can help you out. If anyone else has any thoughts, feel free to share. Cheers.


#8
Dzinc said

Tany, all is fine here. Chrome is up-to-date and all mentioned buttons are functional.

Is your Chrome updated?

Try clearing the cache and/or restarting your browser again. If the problem persists, please contact support and see if they can help you out. If anyone else has any thoughts, feel free to share. Cheers.

I noticed that the problems I wrote above are only in my Graphicriver pages, in my PhotoDune pages everything is ok. So I can answer through my PD account.

but GraphicRiver + Win 7 + Chrome = problem


#9

Now, the reply buttom seems to be OK, but the flag button under Forum and Item Comments section is looking like a square. Please, look at this screenshot:


#10
TanyDi said

Also in Chrome ( in Firefox it’s ok ) on item details page I can’t see Facebook and Google+ button, Twitter has no button too but name only stays.

I have still the problem with missing Facebook & Google+ buttons on the latest GR item pages. In old item pages all buttons are ok.

Btw I see flag button here.


#11

Almost 2 week after my first post I still have these problems ( win 7 + chrome ) :

  1. I can’t reply to comments on GR dashboard but reply button works ok on PD dashboard

  2. GR portfolio can’t be sorted cos the arrow is gone and list & grid sorting doesn’t work. But in PD portfolio sorting is ok.

  3. In GR - on item details page i have only 2 social buttons but on history page all buttons are ok. In PD item’s pages all buttons work ok.

With Firefox browser there’s no problems.
Any ideas why I have problems on GR profile and have no problems on PD profile ?


#12

Hey Tany. Have you opened up a Support ticket for this yet? Maybe it’s something they’ve seen before?


#13
KingDog said

Hey Tany. Have you opened up a Support ticket for this yet? Maybe it’s something they’ve seen before?

Thank you, KingDog :slight_smile:

I didn’t open ticket cos I didn’t want the support to deal with such small problem. I’m the only with this problem maybe my pc is the problem. I posted the problem again cos maybe somebody can find the connection between “GR not working” and " PD working" for the same chrome browser.


#14

Do you fix the problem? :stuck_out_tongue:


#15
steniobg said

Do you fix the problem? :stuck_out_tongue:

Time to time I can use this button on my GR page but most of days I can’t see it. But the button on my PD page works always. Maybe the problem is in my pc.