Removing it was a mistaken purchase

This is the most used excuse to get a refund. We, and most of the authors don’t approve a refund on this ground. Please do not accept refunds on “mistaken purchase”. To get things clear we even put a banner on all our products specifically saying this : This is a “HTML” file - we do not offer refunds based on mistaken purchases. Since we put this banner up we only had 1 request, that we denied.