Removed theme - "Alex Zane - Photo/Portfolio WordPress Theme"

wordpress

#1

I purchased this theme last week, and when I went to my downloads to install it on my new site today, it’s no longer available. What??? It’s only been a few days! I can’t find a place to request a refund and the support for the theme won’t connect to it now that it has been removed, so what are my options now? Really disappointed. Anyone have a copy of it that I can use to install? I can show proof of purchase.


#2

Contact support for refund if you didn’t download the theme

https://themeforest.net/refund_requests/new


#3

I’m confused. I found the theme here https://themeforest.net/item/alex-zane-woocommerce-photoportfolio-wordpress-theme/15105735?s_rank=2

But I’m 100% sure I saw this theme uploaded by vlthemes last week, but it’s no longer there


#4

Thanks! I looked everywhere and couldn’t seem to find that page.


#5

I purchased a slightly different theme last week: https://themeforest.net/item/alex-zane-photoportfolio-wordpress-theme/19286858

It looks the same as the link you provided, but it doesn’t have woocommerce. Looks like just an upgraded version, but it’s a completely different item now. :frowning:


#6

It’s the main image on their profile too https://themeforest.net/user/vlthemes linked to a dead and removed file.

@chervnsik I’m sure support will be able to clarify and clear it up