remove item

Hi , i belong a enterprise of education,

we boutgh a product from yours
for one of our services,
kingster wordpress,

but when i try to edit i have the problem the button to delete item on the editor dont show himself so i cant continue working, beacuse this problem i cant conitu working on the proyect, exist any solutions to this?
thx

PD: am gona leave some pictures ( remove item is lost)


Hi this item is exist at Themeforest this item author is @GoodLayers.

You can contact with your purchase item author right here as a comments hope they will helped!

Thanks!

Make sure your theme, plug-ins etc and WP version is all up to date