If you are an author on Envato Market, you will find very useful a forum feature named:
Saved Searches Alert.
Many customers are trying to get help for their bought items here, in the public forums, while you (the item author) might not even know about this.
With this forum feature, you can be notified each time when someone mentions your items in the public forums
Here is how it works, please try it, it’s worth a try: