Rejected Template Feedback

Thank you for your submission. We have completed our review of “IN-N-OUT User Experience UX Customer Journey Map” and unfortunately we found it isn’t at the quality standard required to move forward, and you won’t be able to re-submit this item again.

Here is the comment from your Envato Quality team reviewer:


Please resubmit to the correct category. This one is for Elementor Templates for WordPress.

Why are they saying it is for Elementor Templates for WordPress when it is a Figma File? This is a UX User Experience Graphic Template of a Customer Journey Map for a Persona.