I bought “All in One Video Downloader Script” but it is not working also we are not getting any support from the author so we want a refund.
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A Guideline from Envato
- Read the item’s installation guide and documentation
- Check the item’s comments page, as you may find a solution to your issue there
- Contact the author via the Support tab on the item page (if the item is supported)
- Ensure the item is being used for its intended function and purpose (check the item description), Eg. is the item meant to be compatible with your Wordpress software version?
- Search our Help Center for the issue you are experiencing
- Review our Envato Market Refund Rules to check if you are eligible for a refund