Hi Envato,

I had a problem with the items I was trying to purchase, but actually none of them seem to be compatible with my machine, Is it possible to require a Refund back.

I can show evidence and proofs I was not able to use no one of the downoads I did.
also how come I have been charged for other extra money?

Kind Rgards

Try contacting support through the link below.

What extra money are you talking about?