I would like to know how the sistem of refund works.
I would like to know if it is possible to get the refund (02/02/20)?
You are always open to cancell your subscription at any time: https://help.elements.envato.com/hc/en-us/articles/360000621563-Cancelling-Your-Subscription
If you didn’t download anything from elements till now then please contact Elements Support and let them know. Support Team will be happy to help about refund.