Hello, Please this is urgent, Let’s resolve this passively, quietly and respectfully, because I am a good customer of Envato and I have nothing to complain about. I just need you to understand me about the problem I am undergoing and to give me an appropriate solution according to my request.
I’ve already opened a Ticket about my problem and Envato staff does not even get to Solve my problem.
I need the full refund of my money on Evanto Elements.
The problem is: Everything I’m interested in Envato Market is not in Envato Elements.
I can not even work on account of what I wanted in Envato Market not to find in Envato elements.
I paid the annual subscription to be able to help my clients with professional Design jobs. Now I can not download the things I want for my current client.
I prefer to buy things one by one, Deliver service by service to each of my clients.
Please, can someone return my money so I can buy it?
I had to spend another 7 dollars to buy what my client just wanted. So I’ve already spent more money knowing that I have my annual subscription active and can not even find the item I need in the packaging elements.
Please, this is urgent.