I am trying to find out about refund / support.
I just purchased smoke reveal logo and when I open it in After effects there are 10 video files missing!!!
I get the warning that 10 files are missing since the project was last saved.
I cannot see how to directly contact the author other than adding a comment on the authored content page.
I have quite a tight deadline as I need to add the logo reveal to a project by the end of this week.
I purchased this to hopefully save me time and it seems now I cannot use it.
Due to the missing video files when I render it I just get the intro text added by the author and nothing else after that.
Please can someone assist ti urgently get this resolved or refunded so that I can get a smoke logo reveal sorted out urgently