Refund Request

I made a refund request for my product all in one video downloader since the tool is not legal in my country. The author casked for supporting documents and i provided with the documents with them.

Thereafter they haven’t replied back. They closed my ticket 2 times. How to proceed the complaint against the author on themeforest. If someone can suggest it will be helpful

Hi,

Get in touch with Envato Market Help Center they would like to assist you with an official answer.

Thanks!

Thanks a lot

You may not be able to get the refund due to following reason you have mentioned

Its illegal throught world