Refund on broken theme

I purchased a copy of the Justicia - Lawyer and Law Firm Theme ( and have been going back and forth with their support with no luck in getting the theme to work correctly. I need to figure out how toy get a refund so I can purchase a them that works. Can you help me?


Please contact Item Author to get item support. Item author will assist you.

If you are eligable to get a refund then you can request for refund. Can I Get A Refund is an explantion of the refund policy, requirements, process and a button linking to the request form.

Here is all the information about refunds: Envato Market Refund Rules