Refund of 3 tracks

Envato Authors AudioJungle
1

After 5-6 days of purchase of 3 tracks I see a refund. And I wonder for what reason is possible to refund music? A logical one?

2

Hi

I believe you know about Refund Rules.
Here is all the information about refunds:
Envato Market Refund Rules

Thanks

3

interesting! thanks

“Items have not been downloaded” I can understand

“You simply change your mind” ok that’s not something I understand

“You bought an item by mistake” not the case here after 3 purchases and 6 days later

Anyway, I have sent a support issue, lets see what this is about, I am curious to what was the reason of refund

4

Could be “unauthorized” purchase or stolen credit card. I recently suffered a refund/reversal 3 months after the initial sale.