Refund not attended to

Envato Customers Purchases and Subscriptions
#1

Hi,

I purchased and article which I requested a refund. The author approved the refund and for 5 days now, I haven’t gotten a response from you. Please look into it. Please treat as urgent.
I’ll appreciate your apt response. Thank you.

#2

Hi,

Open a Help Ticket they would like to assist you with an official answer. Here(Envato forum) we can’t help you out from this issue.

Thanks!

#3

Hi @Abiolawaltz

the refund will be credited as quickly envato support team can review and functional fund transfer. Currently for holidays (Christmas & new year) can cause some delay. Please keep patience hope you will get the fund soon.

Thanks

#4

Take your time as there was a Xmas/New year break. You should get the refund in few days

#5

Hi, thank you for the response. I hope they do the right thing because I haven’t heard any feedback since then.

#6

Hi, thank you for the response. I hope they do the right thing because I haven’t heard any feedback since then and I really need to get a job done