refund money ????

Hello, the support service is not responding to messages and the document is scheduled is not clear! I want to ask for a refund - how can I do this?

https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- is an explantion of the requirements, process and a button linking to the request form

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No, you don’t understand, I want to sell the product myself, I have an extended license for the application! Can I sell?

No, you don’t understand

You asked specifically for a refund (TWO years ago BTW).

You can’t sell licenses.