Refund. I have no clue how to ask for a refund on my last purchase.


#1

Where is the option to ask for a refund on a purchase. I haven’t downloaded the product so from what I recall I am entitled for a refund if I want.

I don’t know where that option is.

Thank you!


#2

I have found a link for the refund form, for anyone that will look this in the future here it is: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Please add a button somewhere on Downloads page along the item purchase or on another place so it will be much easier to ask for a refund.

Thank you!


#3

I think there is no need for a Refund button because it will make the situation worse than now. There are a lot of customers asking for refund for no real reasons.

To request a refund please access this url: https://codecanyon.net/refund_requests/new

Regards