Refund, how does it work?

I have some questions regarding the refund. Will I be refunded in the form of credit? How do I get the cash refund?

My understanding is that you will be refunded in account credit. Other buyers have reported success in contacting support to refund that credit back to their card or PayPal.

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I want to get the money, how can I do this?

Please open a Help ticket at and they will look into it for you. Cheers!

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I think you gave me the wrong link. I already asked for the refund, I just need to know how to get the money.

Scroll down on that page, there is a form to contact support. Only they can help you with this.


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