Refund, how does it work?

Envato Customers Purchases and Subscriptions
1

I have some questions regarding the refund. Will I be refunded in the form of credit? How do I get the cash refund?

2

My understanding is that you will be refunded in account credit. Other buyers have reported success in contacting support to refund that credit back to their card or PayPal.

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3

I want to get the money, how can I do this?

4

Please open a Help ticket at http://enva.to/Help and they will look into it for you. Cheers!

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5

I think you gave me the wrong link. I already asked for the refund, I just need to know how to get the money.

6

Scroll down on that page, there is a form to contact support. Only they can help you with this.

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