Refund for unwanted purchase

Can I get a refund on a plugin I purchased if it doesn’t do what I need but needed to buy the plugin to find that out?

Am talking about the EventON plugin. I posted a ticket to their support forum but they said to contact Code Canyon.

Thanks in advance for any help you can offer.

It’s not typically covered https://codecanyon.net/page/customer_refund_policy but you would need to open a request https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- then the author has the option to approve it if they choose to do so.

Many thanks for your help, Charlie.