Refund for unwanted purchase

Can I get a refund on a plugin I purchased if it doesn’t do what I need but needed to buy the plugin to find that out?

Am talking about the EventON plugin. I posted a ticket to their support forum but they said to contact Code Canyon.

Thanks in advance for any help you can offer.

It’s not typically covered but you would need to open a request then the author has the option to approve it if they choose to do so.

Many thanks for your help, Charlie.