Refund for canceled subscription?

Hi all!
I need help, is it possible to request refund for membership which is canceled just seconds from being renewed and charged via pay pal?

I made my subscription paused for 3 months, and to be honest i forgot about the exact day.
Just now i got email with info about my membership being renewed.
I have canceled it immediately but it is already charged and will be terminated in one month.

I have absolutely no downloads after pause, neither will i have them with this new renewal.

Contact Elements support for the details.

If you didn’t download anything from elements till now then please contact Elements Support and let them know. Support Team will be happy to help about refund.

Thanks!

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