Refund Envato Elements

I had one year of Envato Elements subscription and it was renewed on sept 4th. I don’t want to so I asked for a refund but no answer back from Envato. What can I do?

Hi,

Get in touch with envato elements customer center they would like to assist you.
Until solved your issue do not download anything

Thanks!

Yes I have sent an email and i haven’t downloaded anything at all. Thanks for your fast reply!

Keep patience they will solved your issue.