Recurring Bill from ENVATO CHICAGO IL

Envato Customers Purchases and Subscriptions
1

Hello Team,

Hoping you can help me. I noted I have a recurring bill on my credit card from ’ ENVATO CHICAGO IL’.

We have not used or downloaded updates from Envato for some time so I thought I would research the charge.

I logged into my Envato account to look at my statment Statements and get the result ‘No results found.’

Also, I have searched my email for ‘Envato’ and come up with no billing statements or any other email that would indicate a purchase. This recurring bill has been charged to my account for at least 6 months.

How can I identify what I am being billed for if I see no statements in my account, no email record and only ‘ENVATO CHICAGO IL’ on my credit card bill?

Thank you.

2

Did you happen to sign up for Envato Elements or Placeit? If you’re not sure, please open a Help ticket and our team would be happy to investigate:

Envato Market Help and Support

Thanks!

3

Thank you for the follow up!

This is a possibility which I had forgotten about, let me investigate and if I do not resolve, I will open a help ticket.

Thanks so much!

Tom

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