Question about refund.

Envato Authors Theme Authors
1

Hello,

A user purchased our theme and rated 1 star because he’s not satisfied and does not look the same as our demo. He asked a refund. If I give him a refund does the 1-star rate will be removed?

Thanks for answering.

2

Yes it will

2 Likes
3

Thanks charlie

4

Yes your his rating will remove :slight_smile:
But Envato Have A Refund Policy.