Queries regarding support payment

Hello,

We are new author at codecanyon. We have been accounted (6months support money) in the payment statement and its showing in my earning but not in my fund. When will we get the support money in my funds ?

Thank you in advance.

Team XatoWeb

There is a minimum payout threshold of USD $50 that applies to your earnings, as per the author agreement.

Your support money will transfer to your payout account when it reached minimum $50. I saw your profile. I think, Your earnings might be below $50.

Payouts are processed on the 15th of each month . To be eligible for a payout on the 15th you must have been eligible by the last day of the previous month .